Optimum's lifetime rate lock really meant few-year rate lock
When Altice first took over, they were offering a lifetime rate lock for their internet-only service. We got the 400MB plan, which was the top speed offered with the promo at the time. It's been a few years and its sucked knowing they offer much higher speeds now, but extra speed was never worth losing the $60/month rate lock, so we just stuck with it.
Signed in to pay the bill today and noticed that the dashboard is showing that we're now on the 1GB plan. When I popped into the bill, it jumped up to $110. Guessing there was some bullshit clause that allows them to kill a service tier effectively ending the contract.
Whatever it is, it's bullshit. Wish we had access to Fios or any other decently fast provider.