Kalshi Refuses to Process Withdrawals
As many users have noted throughout countless threads in this sub, Kalshi seemingly engages in the use of dark patterns and other underhanded tactics to manipulate users ability to withdraw funds. When those fail, they will often times outright refuse to process a user's cash balance withdrawal, as they recently have with myself.
Back on 11/8, I initiated a cash balance withdrawal request, which was not acknowledged until 11/10. 13 days later, the withdrawal has not been processed and Noah Sternig, one of their grossly incompetent operations employees, simply keeps sending back one-line emails telling me they will "attribute the funds when we can".
This is either flagrant arrogance and a shameless abuse of users or they are experiencing solvency problems. Kalshi is a CFTC registered DCM and obligated to comply with CFTC core principles, several of which govern the timely processing of client withdrawals (Principles 11, 12, & 21).
Any users experiencing unreasonable failures or refusals to process withdrawals (anything beyond 1-3 days is not contractually or legally acceptable notwithstanding a legitimate circumstances) should take the following actions:
File a complaint with the CFTC.
Consider participating in the CFTC Reparations Program, which provides an inexpensive, impartial, and efficient forum for customer complaints over violations of the Commodity Exchange Act.
Whether you have been directly affected by Kalshi's malevolent business practices, consider reporting them via the CFTC's Whistleblower Program if you know someone who has been.
Report Kalshi to your State Attorney General's Office for these violations.
Consider initiating binding arbitration against Kalshi as the user agreement provides for such. This is easy to do with a little guidance.
If users need assistance with any of these processes you may DM me.